Pulling the plug: The rapid product cycle of electronic goods has slowed industry revenue

After five years of decline, the Electronic and Computer Repair Services industry in Canada could benefit from a few repairs of its own. The industry conducts repairs for individual consumers, small and large businesses, not-for-profit organizations and government institutions such as hospitals and schools. The product lifecycle of electronic goods and computers has shortened drastically over the past five years and consumers have demonstrated their increasing willingness to purchase new electronic devices the moment they are announced. With per capita disposable income, private investment in computers and broadband usage steadily climbing over the past five years, repair shops are projected to recover to an extent...read more.

Industry Statistics & Market Size
Revenue
$2bn
Annual Growth 13-18
-1.6%
Forecast Growth 18-23
Profit
Employment
10,577
Businesses
4,586

Industry Threats & Opportunities

  • Rapid technological improvement and price drops have prompted many consumers to simply purchase new devices
  • Although wages have grown, declining demand has forced operators out of the industry
  • Profit growth will likely remain constrained over the next five years
  • Industry Report - Industry Key Buyers Chapter

    Market share concentration measures the extent to which major companies control the industry's total revenue. The Electronic and Computer Repair Services industry in Canada is highly fragmented and is dominated by small and independent operators. There are also small- to medium-sized players in the industry that specialize in a specific number of repair and maintenance services for niche markets including medical and healthcare equipment. Each of the industry's largest players in the industry are expected to account for less than 5.0% of industry revenue in 2018 with the exception of industry leader Best Buy representing low industry concentration. Overall, the top three companies in the industry control less than an estimated 15.0% of demand in 2018. Ind...purchase to read more.

    Additional Insights for the Electronic & Computer Repair Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Electronic & Computer Repair Services Industry are

  • Having a good technical knowledge of the product
  • Ability to control stock on hand
  • Production of premium goods/services
  • IBISWorld analysts also discuss how external factors such as Private investment in computers and software and Demand from computer and electronic product manufacturing in the Electronic & Computer Repair Services industry impact industry performance..

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    What's in this report

    What is the Electronic & Computer Repair Services Industry?

    Companies in this industry repair or maintain consumer electronic equipment, computers, office machines, communication equipment and other electronic and precision equipment. Establishments in this industry repair other miscellaneous items including microscopes, radar and sonar equipment, TVs, stereos, video recorders, computers, photocopying machines, communications equipment, scientific instruments and medical equipment.

    Industry Products
  • Computer and peripheral equipment repairs
  • Medical electronics repairs
  • Mobile device repairs
  • Other consumer electronics repairs
  • Other electronic and precision equipment repairs
  • Industry Activities
  • Repairing and maintaining consumer electronics
  • Repairing and maintaining dental equipment
  • Repairing and maintaining medical and surgical equipment
  • Repairing and maintaining optical instruments
  • Operating photographic equipment repair shops that do not new photographic equipment
  • Operating stereo equipment repair shops that do not new stereo equipment
  • Operating TV repair shops that do not new TVs
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Private investment in computers and software
  • Demand from computer and electronic product manufacturing
  • Number of fixed broadband connections
  • Per capita disposable income

  • Current Performance
  • Fluctuations in industry segments
  • Little room for growth
  • Improving profit
  • Chart: Revenue Growth

  • Industry Outlook
  • Consumer trends
  • Long-term profitability
  • Table: Electronic & Computer Repair Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Electronic & Computer Repair Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Information In Canada
  • Finance and Insurance In Canada
  • Professional, Scientific and Technical Services In Canada
  • Educational Services In Canada
  • Healthcare and Social Assistance In Canada

  • Key Selling Industries
  • Audio & Video Equipment Manufacturing in Canada
  • Computer Manufacturing in Canada
  • Telecommunications Networking Equipment Manufacturing in Canada

  • Products & Services
  • Computer and peripheral equipment repairs
  • Mobile device repairs
  • Medical electronics repairs
  • Other consumer electronics repairs
  • Other electronic and precision equipment repairs
  • Chart: Electronic & Computer Repair Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Micro businesses
  • Small businesses
  • Individuals and households
  • Government and nonprofit institutions
  • Sales outside Canada
  • Medium to large businesses
  • Chart: Major Market Segmentation for the Electronic & Computer Repair Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Purchases
  • Wages
  • Rent and utilities
  • Other
  • Chart: Cost Structure Benchmarking – Sector vs Electronic & Computer Repair Services

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Electronic & Computer Repair Services Industry

  • Industry Globalization
    Best Buy Canada Ltd.,
  • Table: Best Buy Canada Ltd. - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Electronic & Computer Repair Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Electronic & Computer Repair Services Industry
    Includes:
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)
  • Price of computers and peripheral equipment (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Crimpers
  • Any tool used to join two pieces of metal by cutting and warping a piece of metal such that it fits within the other piece of metal
  • Iso 9000
  • Commonly accepted set of standards developed by the International Organization for Standardization to maintain minimum quality assurance standards across many manufacturing and service industries
  • Semiconductors
  • Materials such as silicon and germanium used to facilitate the transfer of electrons through computer transistors
  • What Our Customers Say

    Why buy this report?

    The Electronic & Computer Repair Services market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Electronic & Computer Repair Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Electronic & Computer Repair Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Electronic & Computer Repair Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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